Autoescape uses cookies to optimise and improve our website and its features. You can find further information about cookies by reading our Privacy Policy. ok
Hire your car at the best prices

Do you want to contact us by phone?

CALL US!

Monday - Friday: 08:00 am - 05:00 pm +44 844 369 0109 (0.05£)

Complaints and Claims


To submit a new claim or complaint, please click here. If you have a claim or complaint that was opened before March 1st 2017 and you wish to check on progress, please click here

Documents to be uploaded:
  • The damage report signed by the local rental company and by you
  • The police report
  • A copy of the rental contract
  • Proof that the deposit was paid in cash or charged to your credit card eg. a credit card statement showing that the card was debited
  • A detailed evaluation of the damage

FAQ

You have a question? Find in a few clicks the answers to the most asked questions.
Click here: Frequently asked questions (FAQ)